![]() Hence, if the file is created by later versions like Word 2016 or 2019, the file won't open in Word 2011 due to the superscript/subscript, number, or forbidden characters. If the Microsoft Office is not responding on Mac despite your efforts, then you can switch to the Application recovery feature which can fix the Applications. ![]() ![]() Open the Microsoft Office Tools and choose the MS Office Application Recovery feature.Now, select the document which is not responding from the list and tap on the Recover Application option to recover the document.This will resolve the document issue and you will be able to use MS Word again. Sometimes, MS Word doesn't respond when there is an impending update available for the software. This can be resolved by simply updating to the latest version of MS Word. Open MS Word on Mac and open the Top Menu.Click on the Help option and there you will see the Check for Updates option. Install the updates on Mac and hopefully, the problem will be resolved. The Safe Mode allows the users to use the System application which is frozen, crashing, or simply not working at all. So, if your word application is not responding on Mac, you can try booting Mac in Safe Mode and see if the problem continues or not. Reboot your computer and press the Shift key.
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